Main Roads Digital Service Delivery Improvements

Main Roads is seeking to improve its digital service delivery for all customers and stakeholders.

We recently ran a survey to gain a better understanding of how customers use our current digital services and get an idea for what you may use in the future. The results of the survey are now being analysed to inform, as a first step, the development of a customer portal.

Do you have any thoughts on what should be included in a Main Roads portal? What tools or services would you want to see in your customer portal? Give us your ideas or vote on other ideas for what could be included.

Interested in participating further? We are gathering nominations for a Self Service Portal User Group who will assist in aspects of design, development and testing of a portal. Complete the form to nominate now!