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🚕 Pilot drivers – share your experiences using PTSS

This survey is for taxi drivers participating in the PTSS pilot. The survey will ask you some questions about using the new digital PTSS system, including the PTSS card, mobile app and DoTDirect functionality (if applicable). The survey should take 15-20 minutes to complete. 

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About this survey

Thank you for participating in the Passenger Transport Subsidy Scheme (PTSS) pilot.

This survey will ask you some questions about using the new digital PTSS system, and should take 15-20 minutes to complete. You will need to complete the survey in one sitting, so please ensure you set aside enough time to do this.

Please be honest about your experiences – there are no right or wrong answers. Your feedback will help us make sure PTSS runs as smoothly as possible for taxi drivers and passengers.

If you have any questions, please contact the Department of Transport:

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